Hospitality
Guests notice when the Wi-Fi works.
Hotels, serviced apartments, F&B groups. Your guests measure your hospitality in seconds. A 30-second check-in is a brand moment. A 30-second Wi-Fi handshake is a complaint on TripAdvisor. We build the network, security, and AV that quietly delivers the experience your brand promises.
What usually goes wrong
- Problem 1
Patchy Wi-Fi at peak occupancy
500 guests check in for a conference, devices flood the network, and the lobby coverage that worked yesterday collapses.
- Problem 2
Disconnected systems behind the scenes
PMS, POS, door-locks, AV. Each on its own vendor app, and your duty manager is the integration layer.
- Problem 3
Guest complaints land before IT does
Front desk hears the issue first, and your reputation takes the hit before the ticket is even raised.
What we put in
Wi-Fi 7 across every floor
Designed for 500+ concurrent guest devices, with seamless roaming from lobby to room to ballroom.
Wi-Fi & Wireless NetworksBackbone built for 15 years
Cat-6A and OM4 fibre rated for the gear arriving in the next decade. Refits do not require re-cabling.
Structured Cabling & FibreLobbies, lifts, back-of-house
4K IP cameras with AI search. Find the moment in seconds, not afternoons.
CCTV & Access ControlAV, signage, room control
One-touch ballroom, calendar-linked meeting rooms, lobby signage from one CMS.
IoT & Smart Building24/7 NOC for the hours guests check in
When a problem arrives at 3am, somebody is already on it.
Managed IT & Support
What you end up with
- Lobby-wide Wi-Fi 7 with seamless roaming across 20+ floors
- AV in every meeting and ballroom. One remote, no AV tech needed
- Guest devices isolated from staff and PMS networks
24 projects in this industry
24 projects
- 2026-09Le Méridien Hong Kong Cyberport · HospitalityFire and BMS alarm notification rebuild for a hotel
- 2026-05Marco Polo Hotel · HospitalityRuckus Wi-Fi support for Marco Polo Hotel
- 2026-05Wynn Macau · HospitalityBMS network assessment and remediation plan for Wynn
- 2025-12Galaxy Entertainment Group · HospitalityStratus fault-tolerant server support for Galaxy Entertainment Group
- 2024-07Hong Kong Cricket Club · HospitalityClub-wide Wi-Fi and conduit tender design
- 2024-04The Landmark Mandarin Oriental, Hong Kong · HospitalityHotel network improvement plan and site survey
- 2023-11Ocean Park Hong Kong · HospitalityPark-wide Wi-Fi 6 network across three zones
- 2023-07Macau Tower · HospitalityFortiGate firewall and SD-WAN configuration at Macau Tower
- 2023-07Macau Tower · HospitalityNetwork troubleshooting and support
- 2023-06Komeda's Coffee (AEON) · HospitalityGuest Wi-Fi hotspot with captive portal
- 2023-04A hotel (law-enforcement evidence request) · HospitalityNetwork log retrieval for a law-enforcement request
- 2023-01Yuen Long Bistro · HospitalityFirewall migration to Sangfor NGAF
Questions
How long does a hotel network refresh take?
Floor-by-floor over 6–12 weeks, working around occupancy. We never take a property offline.
Can you integrate with our PMS?
Yes. Opera, Mews, RoomMaster, and most modern PMS APIs.
Related industriesRestaurants & F&BRetailGovernment & Public Sector
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